PRIVACY POLICY
Seaside Solar & Electrical Solutions is committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Principles (APPs) and all relevant privacy laws. This Privacy Policy explains how we collect, use, and protect your information when you use our website or contact us for our services.
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Use of Our Website
Our website is designed to provide information about our solar, electrical, and air conditioning services, and to allow visitors to submit enquiries or request quotes. By using our website, you acknowledge and agree to the terms outlined in this Privacy Policy.
This website is intended for use by individuals aged 18 years and over. We do not knowingly collect personal information from individuals under 18.
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What We Collect
When you visit or interact with our website, we may collect the following types of information:
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Personal information: such as your name, email address, phone number, property address, and any other details you voluntarily provide through our quote or contact forms.
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Service-related information: including the type of service you're enquiring about, details of your existing systems, and any relevant notes you share.
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Technical information: such as your IP address, browser type, operating system, and referral URLs, which may be collected through cookies or other tracking technologies for analytics and website performance.
We use this information to:
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Respond to your enquiries
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Provide accurate quotes
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Deliver the services you request
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Improve our website and customer experience
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Send occasional service-related updates
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Cookies and Tracking
Our website may use cookies or similar technologies to improve your browsing experience, remember your preferences, and analyse site usage. You can adjust your browser settings to refuse or alert you to the use of cookies, although some features of the website may not function correctly without them.
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Disclosure of Information
We do not sell or rent your personal information to third parties. We may only share your information in the following circumstances:
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When required by law or legal process
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To protect our legal rights, safety, or property
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With trusted third-party service providers who help us operate the website or deliver our services (under strict confidentiality obligations)
Data Security
We take reasonable steps to protect the information we collect from misuse, interference, loss, and unauthorised access, modification, or disclosure. Your information is stored securely and accessed only by authorised personnel.
However, please be aware that no internet transmission or data storage method can be guaranteed to be 100% secure. We encourage you to take care when sharing personal details online.
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External Links
Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites. Please review their individual privacy policies if you choose to interact with them.
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Policy Updates
We may update this Privacy Policy from time to time to reflect changes in law, technology, or business practices. The most recent version will always be available on our website.
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Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at: